FLEXO opts for IP Centrex solution from TELES

For FLEXO, a Berlin-based provider of communication services, the three most critical factors in the provision of outsourced, cloud-based corporate telephony are voice quality, availability and system stability.

Berlin, May 2, 2012. For FLEXO, a Berlin-based provider of communication services, the three most critical factors in the provision of outsourced, cloud-based corporate telephony are voice quality, availability and system stability. Using the IP Centrex solution from TELES, a provider of voice solutions for network operators with headquarters in Berlin, FLEXO can guarantee optimal service to its customers. With its extremely reliable, fault-tolerant architecture, the IP Centrex solution from TELES fulfills FLEXO's demanding requirements.

Advanced system with professional support

Dirk Hamann, Managing Director of FLEXO, is certain that TELES was the right choice for a supplier. He is impressed by the platform’s level of maturity: "The web management portal is well thought out down to the last detail for each application case. Despite the very wide range of features, operation is extremely simple for FLEXO and its corporate customers." Dirk Hamann believes his company is in good hands thanks to the outstanding support provided by TELES: "We have had constant access to experienced experts who have provided comprehensive, forward-looking support to FLEXO. Our complex questions are always met with professional solutions."

Stable, scalable solution for network operators

TELES has offered IP Centrex solutions for network operators since 2007. All of the support and development expertise is concentrated in Germany and Austria. Oliver Olbrich, Chief Operating Officer at TELES, explains the benefits of the TELES IP Centrex solution: "Our system features a high level of stability and scalability. This makes our IP Centrex platform clearly superior to solutions that were developed originally for the enterprise market and then equipped after the fact with multi-client capabilities."

Open interfaces as a plus factor

"TELES offers a professional, high-performance IP Centrex platform that can be extended and adapted to meet the needs of network operators and corporate customers", said Dirk Hamann in summary of the benefits provided by the TELES solution. The open interfaces are another important benefit: "Using the IP Centrex solution from TELES, we can integrate third-party systems such as call center solutions, allowing us to provide complete solutions to our customers."

About FLEXO

Within a very short time, the FLEXO brand has turned into a synonym across Europe for flexible communication with a very secure investment. The "FLEXO Office Pro" PBX provides unlimited scalability and keeps pace with each phase in a company’s growth. Flexibility implies the ability to adapt to new circumstances quickly with optimum performance. Clear communication with customers and the innovative concept of the Office Pro platform allow FLEXO to stand apart from the many competing suppliers. For additional information, visit www.flex-o.de.